Protocol

Advanced Personal Protective Equipment (PPE):

For the health and safety of everyone who enters the office, our team will be fully equipped with face shields, gowns, protective gloves, masks, and more PPE. During our time away from normal routine hours, our staff has received advanced training on the correct way to implement these pieces, as a means to insure your safety. We have begun to integrate new technology to remain ahead of the curve, such as contactless temperature reading, and pulse oximeter, to measure oxygen saturation in the blood. These extra measures ensure a safe visit for both our patients and staff members.

While many things have changed, one thing has remained the same: our commitment to your safety. Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations. As we are preparing to reopen, you may see some changes when it is time for your next appointment.We made these changes to help protect our patients and staff. For example:

• Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office. Each patient’s temperature will be taken when they arrive at the office to ensure nothing has changed since the last phone conversation.
• Please wear a mask before entering the office.
• Our office would limit extra companions on their trip to our office to only essential people in order to reduce the number of people in the waiting room.
• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
• You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time. So, please be on time on your scheduled appointments.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office today.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends in the near future.